04-2381777 info@seamantours.com +971-56-359-6911
TRAVEL THE WORLD LIKE A SEAMAN!
04-2381777 info@seamantours.com +971-56-359-6911
TRAVEL THE WORLD LIKE A SEAMAN!

Terms & Conditions

Terms & Conditions

By accessing and using our website and booking services, you agree to comply with these Terms and Conditions. These Terms and Conditions apply to all bookings and services offered by Seaman Tours. Please read them carefully before making any booking.

1. General Information

Seaman Tours provides travel-related services including tours, activities, and transportation bookings. All services are subject to availability and confirmation.

By making a booking, you confirm that:

  • You are at least 18 years old, or booking under the supervision of a legal guardian
  • All information provided is accurate and complete
  • You accept these Terms & Conditions in full

2. Booking & Payment

  • All bookings are subject to availability and confirmation
  • Full or partial payment may be required at the time of booking
  • Prices are subject to change without prior notice, unless already confirmed
  • A booking is considered confirmed only after payment is successfully received

3. Cancellation & Refund Policy (General)

  • Cancellation policies may vary depending on the tour or service booked
  • Refund eligibility, timelines, and charges will be specified on the respective product or service page
  • Processing time for refunds may vary depending on the payment method

4. No-Show Policy (General)

  • Failure to arrive at the scheduled time and location will be considered a no-show
  • No-shows are non-refundable unless otherwise stated

5. Amendments & Rescheduling

  • Amendments or rescheduling requests are subject to availability
  • Some bookings may not be eligible for changes
  • Additional charges may apply depending on the service provider
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6. Travel Responsibility

  • Customers are responsible for arriving at the designated location on time
  • We are not responsible for delays caused by traffic, weather, or personal circumstances
  • Customers must carry valid identification and any required travel documents

7. Third-Party Services

  • Many services are operated by third-party providers
  • Seaman Tours acts as a booking platform and is not responsible for the actions, delays, or service quality of third-party operators
  • Any disputes must be addressed in accordance with the operator’s policies

8. Liability

  • We are not liable for any direct, indirect, or consequential loss, damage, or injury arising from the use of our services
  • Participation in tours and activities is at your own risk

9. Force Majeure

We are not responsible for cancellations, delays, or changes caused by events beyond our control, including but not limited to natural disasters, government restrictions, strikes, or emergencies.

10. Saudi Bus Booking – No-Show and Refund Policy

By purchasing a bus ticket through our platform, you agree to the following terms:

  1. Non-Refundable Tickets in Case of No-Show
    Passengers who fail to arrive or board the bus at the scheduled departure time on the date of travel (“no-show”) will not be eligible for any refund, either in full or in part.
  2. Responsibility to Arrive on Time
    Passengers must arrive at the designated boarding point well in advance. We recommend arriving at least 60 minutes prior to departure.
  3. Missed Departure
    If a passenger misses the bus for any reason, including traffic delays, personal circumstances, or incorrect scheduling, the ticket will be considered fully utilized and non-refundable.
  4. Non-Transferability After Departure Time
    Tickets cannot be rescheduled, transferred, or modified on the scheduled departure date.
  5. Exceptions
    Refunds or rescheduling may only be considered in exceptional cases, where required by applicable laws or permitted by the bus operator.
  6. Cancellation & Refund Charges
    A 30% cancellation fee applies to cancellations made more than 24 hours before departure.
    No refunds will be issued for cancellations within 24 hours of departure.
  7. Acceptance of Terms
    By completing the booking, the passenger acknowledges and agrees to these terms and conditions.

11. Acceptance of Terms

By completing a booking on our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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